PRIVACY POLICY

 

Last updated: 1/22/24

 

The Counseling Palette, LLC, and/or Jennie Lannette Bedsworth (“Company,” “we,” “I”, “us,” or “our”) understands your privacy is important and has adopted this Privacy Policy to explain how we collect, use, share, and safeguard your Personal Information. We own and operate www.thecounselingpalette.com (“Site”).

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YOU SHOULD CAREFULLY READ THIS PRIVACY POLICY. IF YOU DO NOT ACCEPT THE ENTIRETY OF THIS PRIVACY POLICY AND ALL THE TERMS THEREIN, YOU SHOULD NOT ACCESS OR USE THE SITE OR SERVICES.

 

1. Scope

This Privacy Policy applies to Personal Information that is collected, used, stored, processed, or shared in the course of business, including through our Site and through our products, services, social media accounts, free or paid content, and any other current or future online offerings (collectively “Services”).

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By accessing our Site or using our Services, or by otherwise providing Personal Information to us, you expressly consent to be bound by the terms of this Privacy Policy. This Privacy Policy supplements and is incorporated by reference into our Terms and Conditions (“Terms”).

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“Personal Information,” as used throughout this Privacy Policy, is defined as any information relating to an identified individual or that has the capability of identifying a particular individual.

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For your convenience, our Site uses links to display third-party content or to connect with third-party websites, products, and services. When you click on those links, any Personal Information you provide is subject to the privacy practices of the third-party operating that website, product, or service. We strongly encourage you to review the privacy policies associated with those third parties. We are not responsible for the privacy practices of any third party linked through our Site or Services.

 

2. Information We Collect

We may collect Personal Information directly from you, through an automated process, or through a third-party source. The type of Personal Information collected and how it is used may vary depending on your relationship with us and applicable law.

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2.1 Information Provided by You

To use some of our Services, we request that you provide certain Personal Information. This may include your name, email address, mailing or shipping address, billing address, telephone number, or payment information.

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You will be required to provide Personal Information if you purchase any products or services from us. We use third-party payment processors to assist in securely processing your payment information and any recurring charges.

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You may be required to submit your email address to us to receive communications, such as our newsletter and emails, responses to user inquiries, downloads of digital products purchased, writing or consulting services, or other services or information related to the Services. In compliance with the CAN-SPAM Act, any promotional email you receive from us will include an unsubscribe link that will allow you to opt out of receiving future promotional emails.

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If you participate in a contest or sweepstakes, you will be required to submit your email address and other contact information to us. This information may also be used for promotional purposes to the extent permitted by law. Depending on the laws of your jurisdiction, you may have the ability to opt out of any communications unrelated to the contest or sweepstakes.

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We may allow you to post or submit comments, feedback, or other content on our Site. If you choose to submit User Content (as defined in our Terms), we may save your User Content indefinitely.

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2.2 Information Provided Automatically

When you use our Site, we may automatically collect the following information from you: type of device, IP address, browser information, operating system, advertising identifiers, and how you use our Site (searches, pages accessed, referring sites). This information is collected on our Site through the use of cookies, log files, pixels, or similar technologies that receive and store certain types of information whenever you use the Site or interact with third parties that may direct you to our Site. These tools permit us to improve your experience when you visit our Site or use our Services.

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2.3 Cookie Policy

Our Site uses both session cookies and persistent cookies. Session cookies are temporary files, which are deleted when you close your browser. Persistent cookies are files that remain in a browser subfolder until either you delete them or your browser deletes them based on the specified retention time. Persistent cookies permit your preferences to be stored across multiple sites.

Cookies may be used for several purposes.

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Strictly necessary cookies: These cookies are necessary for the essential functioning of the Site. As result, disabling cookies on your browser may cause some portions of the Site to not work properly.

 

Analytics cookies: These cookies track Site usage patterns and information about your IP address, browser, and operating system. Analytical cookies assist with improving Site performance.

 

Targeting Cookies: These cookies are tracked by third parties and result in targeted ads or displays.

You may accept or decline cookies using your web browser settings. Note that the Site does not respond to Do Not Track signals sent by your browser.

 

2.4 Information Provided by Third Parties

To improve our services, we may collect Personal Information about you from third parties, including from companies that provide analytics or data services, advertising services, and social media services. This may include information about your demographics or interests.

 

3. How Personal Information is Used

We use your Personal Information to operate and administer our Site and Services, to fulfill purchases, and for marketing purposes. Specific uses include:

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3.1 Operation and Administration

Your Personal Information is used in connection with operating and administrative procedures, including to measure interest in our Services or develop new products or services, enable you to post comments, communicate with you regarding our Site or our Services, communicate changes or updates to our Privacy Policy or Terms and Conditions, enforce this Privacy Policy or our Terms and Conditions, resolve disputes, comply with any legal obligations, or defend against legal claims as permitted by law.

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3.2 Purchases

Your Personal Information is used in connection with purchases you make through our Site, including to deliver and adequately maintain our Services, provide access to our Services, process payments and transactions, respond to questions, comments, or other inquiries, create, maintain, and secure your profile/account with us, provide customer support for purchases, communicate regarding the logistics of your purchase, or communicate regarding changes or updates to Services.

 

3.3 Marketing

Your Personal Information is used in connection with marketing, including to improve your online experience and tailor content and offers to your interests, provide you with information about our products or services, deliver sweepstakes or contest information, deliver surveys or other market research tools for feedback to improve our Services, facilitate a social community centered around our products and services, enable you to provide product or services reviews, or enable you to interact with third-party content service providers through links on our Site.

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3.4 Other Purpose

Your Personal Information may also be used for any other purpose described to you at the time of collection.

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3.5 Retention

We may retain your information as long as permitted or required under the law. We may dispose of any Personal Information in our discretion, without notice to you and subject to applicable law.
 

4. How Personal Information is Shared

We may share your Personal Information with third parties for legally permissible purposes. We are not responsible for their use of that information.

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4.1 Affiliates and Subsidiaries

We may share your Personal Information with our affiliates and subsidiaries for the purposes outlined in this Privacy Policy.

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4.2 Business Partners and Service Providers

We may use service providers to assist us with operating and improving our Site and Services, fulfilling orders, processing payments, providing customer support, and administering emails. We do not authorize our service providers to disclose your Personal Information except as necessary in the course of business or to comply with legal requirements.

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We may also share your Personal Information with any business partner, including but not limited to those with which we offer a joint product or service, in any manner outlined in this Privacy Policy.

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4.3 Marketing Partners

We may use third-party advertising companies, such as Mediavane, Google AdSense, or others to display ads tailored to you based on your browsing. We permit these third parties to use tracking tools to collect information regarding your activities on our Site. The information collected may be used to create targeted ads when you visit other websites.

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We may work with third parties to run sweepstakes, contests, or promotions. You may be required to provide Personal Information to participate in any such promotion. The third-party’s privacy policy may apply to any Personal Information you provide in connection with the promotion.

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4.4 Social Media Platforms

We may provide links to third-party websites, such as social media platforms. These third parties are permitted to track your activities, including which link you clicked to access their website. The manner in which these third parties use your Personal Information is subject to their respective privacy policy, which we strongly encourage you read.

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4.5 Required by Law

We may share your Personal Information as required under the law to comply with a warrant, subpoena, or court order or to establish or defend our legal rights.

By providing us with Personal Information, you agree that your Personal Information may be transferred, processed, and stored anywhere in world, including in the cloud.

 

5. Your Choices about Personal Information

You have the right to access, edit, or delete your Personal Information from our database. You may also unsubscribe from our email list by clicking “unsubscribe” at the bottom of any marketing email. Once you unsubscribe, you will no longer receive any marketing email from us. However, you may still receive emails related to any Services purchased or necessary communication.

To access, edit, or delete your Personal Information or unsubscribe from our email list you may contact us at jennie@thecounselingpalette.com

 

6. Safeguards

Your privacy is important to us, and we have measures in place to ensure your information is handled in a secure manner and in accordance with this Privacy Policy. We maintain commercially reasonable administrative, technical, and physical safeguards to protect your Personal Information against disclosure or unauthorized use. While we have safety measures in place, be mindful that security over the internet cannot be 100% guaranteed and any Personal Information you provide is at your own risk.

 

7. Children’s Policy

Our Site is not directed to children under the age of 13. Individuals under the age of 13 are prohibited from using our Site or Services. We do not solicit, intend to collect, or knowingly collect any Personal Information from children under the age of 13 through our Site or Services. If we become aware that we collected Personal Information from a child under the age of 13, we will promptly delete the Personal Information from our records (subject to applicable law). If you believe a child under the age of 13 has provided us with Personal Information, please notify us at jennie@thecounselingpalette.com

 

8. California Privacy Rights Act Notice

California residents are afforded certain rights regarding Personal Information under the California Privacy Rights Act (“CPRA”). These rights are subject to exemptions or limitations.

You may have the right to request the following:

(i) the categories and specific pieces of Personal Information that we have collected about you in the last twelve (12) months

(ii) the categories of sources from which the Personal Information is collected;

(iii) the business or commercial purpose for collecting or sharing your Personal Information

(iv) the categories of third parties with whom we share your Personal Information

(v) the categories of Personal Information that are sold and the categories of third parties to whom the Personal Information was sold

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You also have the right to request that we delete your Personal Information, subject to exceptions under the CPRA or other applicable law. If you request we delete your Personal Information, some of our Services may no longer be available to you.

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To exercise any of the rights listed above or to have your Personal Information deleted, please send us a request at jennie@thecounselingpalette.com. Your request must be detailed enough so that we can confirm your identity and authority to make the request and properly respond to the specific request. We do not discriminate against you if you choose to exercise your rights under the CPRAs.

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Be advised that we do not sell your Personal Information to third parties.

 

9. GDPR

European Union residents are afforded certain rights under the General Data Protection Regulation (“GDPR”), including the following:  

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(i) to unsubscribe from our marketing communications

(ii) to receive a copy of the Personal Information we have collected about you

(iii) to correct any of your Personal Information that is inaccurate

(iv) to delete any Personal Information we have collected about you in certain circumstances

(v) to withdraw your consent about our processing of your Personal Information

(vi) to lodge a complaint with the appropriate regulatory commission   

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If you provide Personal Information to us, we will process it as described in this Privacy Policy. We ensure compliance with the GDPR and confirm we have lawful grounds for processing Personal Information we collect from you under contractual or legal obligations, with your consent, or pursuant to a legitimate interest. If you contact us, we have a legitimate interest to process your data to respond to you. If you “opt in” to receive a free resource, our newsletter, or a paid product or service, we have your consent to process your data. You may withdraw your consent at any time by contacting us.

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Personal Information you provide through our Site may be transferred for processing to countries outside of your country of residence. Other countries may not have privacy laws that are as protective as those in your country of residence. By using our Site, you consent to the collection, storage, processing, and transfer of your Personal Information to the United States or other country.

 

10. Privacy Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our privacy practices. Changes to our Privacy Policy will be posted on this page. We will notify you of significant changes by prominently posting an updated Effective Date at the top of our Privacy Policy. Your use of our Site after the Effective Date posted constitutes your acceptance of the current Privacy Policy.

 

11. Contact

If you have questions or comments about our Privacy Policy, please contact us at jennie@thecounselingpalette.com